Friday, April 01, 2005

The Long Tail of Complaining (pt 2 in a continuing series)

Two new sites have been launched to capitalize on the Long Tail of Complaining theory espoused on this site earlier.

Customer Retaliations will be the umbrella site which provides links to all other consumer oriented blogs as well as short descriptions of the relevant company and problem.

Playersonly Is a Terrible Place to Gamble Online is the newest attempt to force changes in customer service. It will describe how's online casino and sportsbook fails to deliver quality customer service or a good product.

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